Palm Village Resort, Kolkata ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Diamond Harbor Road, Joka (Bhasa), Kolkata, India, 743503

Palm Village Resort, a 3-star Kolkata hotel, offers diverse accommodations including 12 Family Rooms and 8 Cottage Rooms with personal lawns. The property features lush green gardens, a swimming pool, and a conference hall, providing a serene environment away from the city's chaos.

Rooms & Amenities

Rooms at Palm Village Resort include 47 air-conditioned options, equipped with flat-screen televisions and tea/coffee making facilities. The resort offers double deluxe rooms with uninterrupted views of the garden or countryside, ensuring comfort for all travelers.

Dining Options

Dining options at Palm Village Resort are centered around the Open Umbrella Restaurant, which serves multi-cuisine food. Guests can also enjoy in-room dining options for added convenience.

Leisure Activities

Leisure facilities include a swimming pool, badminton court, and children's playground. Cycling is among the activities guests can enjoy near the resort, which is surrounded by natural beauty and gardens.

Business & Transportation

Palm Village Resort caters to business needs with a conference space measuring 186 m², accommodating 25-150 people. The nearest airport, Netaji Subhash Chandra Bose International Airport, is located 40 km away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

4 persons

Air conditioning

room details

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Deluxe Double Room

Max:

2 persons

Air conditioning

room details

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Deluxe Double Room Shower

Max:

2 persons

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Kolkata 12.6 mi

Airports

Netaji Subhash Chandra Bose International (CCU) 22.6 mi

Train

Sealdah Railway Station 12.6 mi

Howrah Railway Station 12.9 mi

Underground

Netaji 6.7 mi

Masterda Surya Sen 7.0 mi

Location

Diamond Harbor Road, Joka (Bhasa), Kolkata, India, 743503

Map view

Diamond Harbor Road, Joka (Bhasa), Kolkata, India, 743503

City landmarks

Jorebangla Temple

1.7 mi

Museum

Gurusaday Museum

3.7 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

7.8/10

Very good

Rooms

5.0

Location

5.6

Service

5.0

Dining

5.4

Luke

United Kingdom, March 2025

6.8/10

My stay at Palm Village Resort was rather disappointing overall. While the expansive lawn area and children's play area provided some charm, the service fell short of expectations. I faced issues with room maintenance and limited dining options (especially for a place in Bengal).

Rooms

5.0

The condition of the room was underwhelming, with a broken door and a very small bathroom. The lack of basic amenities like a remote for the AC and only one towel made it even less enjoyable.

Service

5.0

The service was quite poor, with unhelpful staff and frequent issues like malfunctioning phones and TVs requiring constant follow-ups.

Location

5.0

The resort is situated in a good area, but that alone can't compensate for the other shortcomings.

Dining

5.0

Dining options were limited, especially for fish, which was surprising in this region, despite the food tasting decent overall.

Facilities

5.0

Facilities were lacking; the swimming pool was in terrible condition, which is disappointing for a resort setting.

Jackson

United Kingdom, February 2025

6.8/10

My stay at Palm Village Resort was a mixed experience. While the hotel itself was large and provided a calm atmosphere, I faced some disappointing issues with the rooms and dining options. Overall, I would not consider it a good value for money.

Rooms

5.0

I was in a Deluxe Double Room, but found that the cleanliness wasn't up to par. It was surprising to see that the Suit Rooms were even dirtier. The bathrooms definitely needed more attention.

Service

5.0

The front office staff was a bit cranky and refused my suggestion for card payment, claiming their machine was malfunctioning. Once I insisted, it started working, which was frustrating.

Location

6.0

The resort is located in a peaceful area which I appreciated. However, I felt my car was at risk parked outside due to the coconuts overhead.

Dining

5.0

I was disappointed with the food options. They didn't have any fish, which is surprising for a place in Bengal, and the prices felt too high for the small portion sizes.

Facilities

5.0

The swimming pool was not suitable for adults, being quite shallow, and other facilities were lacking in terms of maintenance.

Richard

United Kingdom, February 2025

7.4/10

My stay at Palm Village Resort was a mix of positives and negatives. While the expansive lawn and children's play area were enjoyable, I faced several issues with the room's condition and service. Overall, it felt more like a place for a short visit rather than a relaxing getaway. 🌿😕

Rooms

5.0

The room condition was disappointing, with a broken door and cramped toilets. I only received one ordinary towel and basic soap, which was underwhelming for a family suite.

Service

5.0

Unfortunately, the service was lacking. The staff were not very helpful, and I had to repeatedly call for assistance with room issues such as the phone and TV not working.

Location

5.0

The resort's location is nice with a vast lawn, but accessing my room became a challenge during rain, as a boat was required due to flooded paths.

Dining

5.0

I found the food to be tasty, but the restaurant menu had limited variety, and there was no service after 8:30 PM.

Facilities

5.0

The resort offers bicycle hire, which is a fun option, but overall, the facilities were not quite what I expected.

Jonathan

United Kingdom, December 2024

6.2/10

My stay at Palm Village Resort was quite disappointing. The service was incredibly lacking and the facilities didn't meet my expectations. On the positive side, I enjoyed the beautiful surroundings, but it overshadowed by several issues that made my experience far from enjoyable.

Rooms

5.0

The room was just okay, but it didn't match the images I saw during booking. I had hoped for more comfort and better amenities.

Service

5.0

Service was very poor. I had to make repeated calls just to get basic assistance, and the staff was not helpful at all.

Location

5.0

The location had its charm, but accessibility became a problem, especially in the rain, as I had to rely on a boat to reach my room.

Dining

5.0

Dining options were very limited, and I was disappointed that there were no fish dishes available despite being in Bengal.

Facilities

5.0

The facilities left a lot to be desired. The pool was not up to par, and there was also a significant power outage during my stay which rendered the AC useless.

Avery

United Kingdom, November 2024

6.2/10

My stay at Palm Village Resort was a blend of positives and negatives. While the expansive lawn and children's play area were enjoyable, the service was disappointing and the room conditions didn't meet my expectations. I had hoped for a more pleasant experience overall.

Rooms

5.0

The family suite wasn't great; the room's condition was lacking and the bathroom was quite cramped. Additionally, I found the amenities like the ordinary soap and a single towel insufficient.

Service

5.0

The service level was quite poor compared to other resorts in a similar price range. I often had to call staff multiple times for issues like malfunctioning phones and TVs, and their responsiveness wasn't satisfactory.

Location

7.0

The resort is set in a peaceful area with a large lawn, making it a nice spot for relaxation and family activities.

Dining

7.5

I found the food to be tasty and enjoyed options like whole wheat bread rolls offered during meal times.

Facilities

6.0

While the facility had a bicycle hire option, some aspect felt lacking, particularly regarding maintenance and amenities.